Notes on the Project: What and Why

Digital Governance aims to study, design and propagate electronic governance (e-gov) models. The focus of the Initiative is on developing countries where ICT can play a significant role in building accountable and democratic governance institutions. What is required is strategic application of knowledge and innovative use of available technology to provide governance services to all sections of the society. And the focus of electronic governance has to be on those who have mostly been marginalized of benefits of good governance.

The role of ICT in governance sphere is four-fold:

  • Improve quality of governance products and services being currently provided
  • Provide new governance services and products
  • Enhance participation of people in choice & provision of governance products & services
  • Bring new sections of society under the governance sphere (including those who are most likeable to remain excluded - namely the poor, the illiterate, the differently abled, indigenous people, the migrants and displaced people)

E-governance has to be viewed as a political process dealing with reform of governance towards good governance. And governance reform is a slow process- requiring engaging with institutions & bringing about attitudinal and constitutional changes. Where political will exists, electronic governance can significantly catalyze the reform process towards good governance.

In absence of political will, the impact of electronic governance models will be weak and may not lead to qualitative change in governance processes. In such cases, there will be far greater onus on civil society organizations to build strong citizens movement to either create a political will or to bring about a change in leadership.

Happy learnings. Share your feedback to: Vikas Nath This email address is being protected from spambots. You need JavaScript enabled to view it.